Refund Policy
At FBA Xperts, we are committed to providing professional and reliable ecommerce services. However, refunds will not be applicable under certain circumstances once work has started or specific project conditions have been met.
Refund eligibility will be voided under the following conditions:
You have chosen a special or custom package.
The company's terms, policies, or service guidelines have been violated.
Reasons such as change of mind, disagreement with a partner, or any other reason unrelated to the service provided will not qualify for a refund under any circumstances.
The customer remains unreachable or unresponsive for more than two weeks without prior notice.
The project is placed on hold at the customer's request, or the customer changes their mind after the project has already been initiated.
Any portion or the entirety of the project has already been delivered to the customer.
Once work has commenced and the first project update has been delivered, all payments shall become non-refundable. No refund claims or payment disputes will be entertained there after.
